Frequently Asked Questions

How do I get started?

Register an account, pass KYC verification in under 10 minutes, add funds, and start trading.

What are the fees?

Starting at 0.2 pips with volume discounts. The complete fee schedule lives on our fees page.

How is my money safe?

Security rests on four layers: monthly Proof-of-Reserves reports, 95%+ of assets in cold storage, a fund of $300M+ in insurance, and 2FA across every account.

What is the usual withdrawal time?

Most are done inside 15 minutes. A 24-hour hold applies to first-time withdrawals for security.

Which countries are supported?

180+ countries. Which products you can access depends on local rules.

Is there a demo account?

Yes, a free demo account runs on virtual funds fed by live market prices.

Do you offer API access?

The REST, WebSocket and FIX interfaces come with Advanced and Institutional plans.

Can I trade on mobile?

Our iOS and Android apps are full-featured and secured by biometrics.